Mailling - Dashboard

General presentation

The Mailing module enables you to prepare the e-mail templates you'll send to your participants, track mailings and record errors.

To send a validated template, go to the Participants module.

Create a mail template

To create a new mail template, go to the Mailing module and click on Create a new template or duplicate an existing template.

A pop-up appears on your screen. All you have to do is fill in at least the mandatory fields (Template name, From and Subject).

Miscellaneous fields

  • Template name: name your template (visible only in backoffice)
  • From: add the shipping address and sender name as follows: AppCraft <hello@appcraft.fr>.
  • Subject: add the subject of your e-mail
  • Reply to: add a reply-to address different from the sending address, in case the participant wishes to reply to your e-mail.

You can click on the "Send a test email" button to send you the template you are currently using. This button sends a test email to give you a concrete rendering of the design, but does not guarantee the functional blocks or redirections behind the buttons.

Mail body

AccompagnantsYou can then move on to building your mail body. To add a block, click on the + button between each block. All available block types are displayed.

Type Contenu
Text Add formattable text (font size, color, line feed, etc.).
Image Embed an image (max 1MB - the smaller the image, the better).
Banner Include an image that will take up the entire width of your e-mail.
Recap Include your participants' registration summary in your e-mail (if you've used an AppCraft form).
Qrcode Add your participants' personal qrcode (for checkin via the AppCraft Checkin application).
Button Add a button to your mail.
Map Add a map.
Social Add images with a redirect link when the image is clicked.
Footer Add formattable text with a colored background.
Agenda Add entries to the personalised diary.
Accompagnants Show the people accompanying the main guest after they have registered.
Code Allows you to integrate HTML code to personalise your email template.

Add a table to the body of an email

You can include a table in the body of the email.

Please note

The maximum size for including a table in an email is : 500 px.

If you wish to display user variables (e.g. first name) in the e-mail, you can insert { in your text block. A drop-down menu of all the existing columns in your database will then appear. Select the one you wish to display.

Customise even further by choosing the type of button you want by clicking on the cogwheel next to the button.

The different system links behind a button :

You can tick the "Pre-fill for user" box to recognise the guest and pre-fill their registration form, or give them access to the registration site if it is reserved for guests only.

Badge Badge download link
Feedback Response link for the satisfaction questionnaire
Registration form Link to the registration form
Registration site Link to the registration website
Password reset link Link to reset your password
Self-connection link to the platform Link to connect by clicking on it
Other - External link Provides an external link to the platform

When you edit this, it is ESSENTIAL to tick "Pre-fill for user" and check that "privatekey" appears at the end of the URL.

Do not copy and paste the url.

Add an attachment

The Add attachment button lets you attach a file to your e-mail.

Authorized file types

.pdf .jpg .odt .doc .docx .ods .xls .xlsx .zip.

Add a calendar entry

To create an agenda invitation (also called .ics), click on Create an invitation and complete at least the mandatory fields in red.

 We advise you to include agenda entries in confirmation e-mails only, so as not to pollute people who won't be attending the event.

Other settings

Unsubscribe

If you want to change the text of the "Unsubscribe" button, go to Strings and change the text.

Design

You can modify the design of your template by clicking on Design. Here you can :

  • Page background: add a background (color or image) to your mail background
  • Card: add a background (color or image) to your mail body

Please note

Some messaging systems can remove the layout from your e-mails. Background images may not work, so we advise you to always set a background color in case your image is removed. 
Attention

The heavier an e-mail is (attachments, images, etc.), the more likely it is to end up in spam. It's advisable to keep the design and content of your e-mails sober, to ensure better rendering and deliverability.

Add a category

To manage your numerous e-mail templates, you can categorize them. To add or modify a category, click on Manage categories.

Then link your templates to a category by clicking on the ellipses, then add a category.

Archiving a template

You can also archive mail templates we no longer use. To archive a template, click on Archive.

Your template will then appear in the archived section.

To unarchive it, follow the same process.

You can access the modification history of your email by clicking on the History button. A pop-up window will open, displaying the current version on the right and the previous version on the left. You can browse the list on the right to see all the changes you have made in the past.

View your dispatch statistics

You can view a summary of your mailings directly on the Dashboard, customizing the statistics for a specific date range or template using the drop-down menus.

In Last errors you can see a partial list of e-mail addresses that have not received your campaign. For details of errors, go to the Errors tab.

To find out more about your shipments, go to the Shipping tab.

Ajout et personnalisation d'un QR Code

You can add the participant's QR Code in the body of the email by clicking the button and selecting "QR Code"

Capture d’écran 2025-01-23 à 16.12.31

Once the QR Code is integrated, you can customize it by clicking on the wheel on the right.

Capture d’écran 2025-01-23 à 16.21.09

A pop-up window appears, allowing you to :
  • Change the size
  • Change the colour
  • Change the background colour

Capture d’écran 2025-01-23 à 16.13.58