Interaction - Q&A

Q&A can be used both anonymously and anonymously. It enables you to gather a wide range of feedback on specific topics.
The advantage of Q&A is that it creates interaction between the audience and the speakers, depending on how you want to use it. Participants can interact with event organizers, speakers and each other.

Set up Q&A

• Q&A is accessible from the Back Office under "Q&A" :

• This takes you to the Q&A interface, where you can set the parameters. If no Q&A has yet been set up, the element appears empty, so you can start editing it by clicking on the "Add" button:

Add a Q&A

When you add a Q&A, a Pop Up opens with categories allowing you to set up your Q&A.

The first editing zone concerns "text editing":

Messages are generated automatically, but you can modify them if you wish.

The second editing zone concerns "question display":

1. You can restrict the display of the question on the participant screen
2. You can restrict the display of the participant's identity
3. Add an icon next to the question

The mobile zone is used to select the items to be displayed on the participant's phone:

General settings

You can add additional features

1. Add a theme to Q&A
2. Edit message
3. Add blacklisted words
4. Edit word color and add banner

The various links

Once the Q&A has been created, a new element appears on your screen:

The different buttons :

• "Participant" generates the participant link
• "Moderator" generates the link to be sent to the moderator. This link will allow him to display the questions on the different screens.
• "Slide" generates a slide link to display the questions on a large screen.
• "Speakers" generates a link to be sent to speakers
• "Download" allows you to download statistics in Excel format.

The links allow you to visualize the preview and to communicate the right links.

Participant link

The participant link is what will appear on the participant's screen. Depending on the options that have been set (visible to all, ability to vote, etc.). They will be able to ask questions from this interface:

The participant link can be integrated into a page on the platform for participants to ask their questions, or directly into a live session for remote participants.

To embed the link on the platform, integrate an "iframe" block:

In "Iframe Type", select Q&A :

If you've created more than one Q&A, you can then select the one you want to appear:

You can also make the Q&A anonymous:

The Q&A can also be integrated into a workshop session. When the workshop is broadcast live, the participant can contribute to the Q&A from a distance, directly in the live interface.
To do this, click on Lives, then Sessions, then integrate the Q&A participant link into the relevant session:

?userId={userId}&firstName={firstName}&lastName={lastName}

Moderator link

The moderator link should be sent to the person who will be moderating the Q&A. This person should have a computer on site (preferably with a wired connection) to manage the posting of questions.

The list of questions appears on your screen one after the other, sorted by date.
The moderator can view all questions.
An archived question can be retrieved at any time from the dedicated tab.

In the "Latest questions" tab, you'll see all questions that have been asked but not yet answered. These questions appear in order of publication.

1- Use the participant button to display the question on the participant's screen.

2- The slide button displays the question on a replay screen

3- The Speaker button displays the question on the speaker's screen (usually a tablet that the speaker carries on stage).

4- The answer button lets you answer a participant's question. These answers will be visible to all participants. Once you have given an answer, you can modify it at any time. It will be automatically updated on the participant's screen.

5- The archive button lets you archive a question. An archived question will not be deleted. It will disappear from the "Latest questions" tab and appear in the "Archived" tab.

6- Use the trash button to delete a question. A deleted question cannot be recovered.

The already answered tab lets you see all the questions you have answered.

The archive tab shows all questions that have been archived.

The blacklisted tab includes all questions that have been blacklisted. A question is blacklisted when it includes one of the words identified as "to blacklist".

The popular tab shows the questions that have received the most likes. They are listed in order of preference

Speaker link

The speaker receives on his tablet all the questions transferred to him by the moderator. Once the question has been answered, the question can be archived. It will return to the moderator screen in the archived section and disappear from the speaker screen. From the speaker screen, if the information is checked in the back office options, you can see who asked the question and when.

Slide link

The slide link brings up all the questions that need to be visible to everyone (with or without moderation). If moderated, only questions that have been notified using the "slides" button will be visible.
On the slide screen, only questions appear with the name of the person who asked them.
Questions appear in sequence. The moderator can choose to hide the question at any time by unchecking the "slide" button in the moderator's interface.

The design

The design tab in the back office lets you adjust the Q&A visuals:

1- Allows you to define a main color (button, text, ...)
2- Allows you to name a font
3- Allows you to integrate a normal font
4- Allows you to integrate an italic font
5- Allows you to choose a backup font if the first one selected cannot be displayed
6- Allows you to integrate a bold font
7- Allows you to integrate a bold and italic font
8- Allows you to integrate a banner and a footer

Q&A statistics

By clicking on your Q&A, you'll see the statistics in real time.
You can download these data from the back office at any time.